Publication ETHICAL TRAVEL DECISIONS Travel Agents and Human Rights

vgl. alle Orte auf der Karte
Erscheinungsdatum 03/10/2017
Contributor IREST TRIANGLE
Autor Brent Lovelock
Herausgeber Annals of Tourism Research
Bearbeiter/ Editor Elsevier
Erscheinungsjahr 2007
Volumen 35
Ausgabenummer 2
Ausstellungsdatum 03/10/2017
Land New Zealand,
Schlagwörter ethics, travel agents, moral intensity, human rights
Seite(n) 21
Art des Dokuments Article
Sprache (n) English
Zielgruppe(n) Bildung, Forschung , Beratung
THEMEN Human Rights & Labour Rights
herunterladen PDF ETHICAL TRAVEL DECISIONS Travel Agents and Human Rights (PDF, 156 Kb)

Abstract: Thispaperexplorestheethicsofsellingtourismproductsfordestinationsthathave known major human rights issues. The study uses the moral intensity framework to analyze the ethical decisionmaking of New Zealand travel agents. Qualitative interviews reveal support for all aspects of the framework. In particular, agents’ judgements are strongly influenced by their perceptions of how their decisions impact upon their clients. In contrast, uncertainty surrounds the probability and magnitude of consequences of their decisions for destination communities. Strong social, cultural, legal, and economic links between the agent and the more proximate stakeholders mean that ethical decisions commonly favor these stakeholders. Keywords: ethics, travel agent, moral intensity, human rights. Copyright 2007 Elsevier Ltd. All rights reserved.