‘Sustainable tourism is mentioned in the 2030 Agenda  (Transforming Our World) four times; however, the term is strongly contested by civil society organisations for its lack of a people-centred approach. Only tourism that contributes to the improvement of the well-being of local people (human rights), dignity of workers (labour rights), environmental integrity as well as the elimination of exploitation, inequalities, conflict and poverty, is a meaningful option for sustainable development.’ (Berlin Declaration ITB 2017).  The Global Criteria for Sustainable Tourism has specific categories to account for such social issues in the sustainability process, and as such e.g. tourism operators can ensure  they meet the required standards.

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