Folder Destination Management and Good Governance


About this topic

Destination management is a process that involves coordinated actions to benefit the destination’s environment, residents, business and visitors, addressing the relationship between them. It should be carried out by local authorities and other tourism stakeholders in partnership, following principles of good governance. It is central to the delivery of sustainable tourism as often actions taken within destinations are best able to influence the tourism impacts.
Key features of good governance include openness, participation, effectiveness, accountability and coherence. These should be adhered to in all aspects of destination management.


Your Role

A key requirement for sustainable destination management is partnership working based on effective stakeholder engagement. Destination management governance structures should be in place that bring together local authorities, tourism businesses and representatives of civil society, including local communities and other interests. Increasingly, destinations are setting up Destination Management Organisations (DMOs) and these should embrace this multi-stakeholder approach.

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Richard Denman, The Tourism Company